Frequently Asked Questions
Find answers to common questions about our innovative beauty solutions
Are your beauty products cruelty-free?
Yes, all products from The Inventors are 100% cruelty-free and never tested on animals.
How can I determine the right shade for my skin tone?
We offer a digital shade-matching tool on each product page, or you can contact our specialists for a personalized consultation.
Are the ingredients safe for sensitive skin?
Our formulas are dermatologist-tested and designed with high-quality, hypoallergenic ingredients suitable for most skin types.
Do you offer samples of your new inventions?
We include complimentary samples with every order over $40 so you can discover our latest beauty breakthroughs.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but you can request changes within 1 hour of placement by contacting our support team.
What is the shelf life of your skincare products?
Most of our products have a shelf life of 12 months after opening. Please refer to the 'period after opening' symbol on the packaging.